August 18, 2015

SPG Amex Bonus Match - 5,000 SPG Points!

I recently applied for the business version of the Starwood American Express card.  The offer I received was for 25,000 total SPG points after $5,000 in spend in 6 months.

Starwood and Amex recently increased (they did this the last couple of years as well) the bonus offer to 30,000 total SPG points after $5,000 in spend in 3 months.  I'm nearly at the $5,000 spend threshold so called Amex to see what they could do for me.  I've read reports online that they've been very liberal in matching the old bonus offer to the new one.

The hold time for Amex was unbelievably long - almost 8 minutes.  But once I connected with an agent, the process of getting the bonus matched took <3 minutes.  The agent promised that 5,000 SPG points would be credited to my account within a couple of days.  So it was less of a "offer match" and more of a courtesy.

Seems like the right thing for them to do and totally worth 10 minutes of my time. 

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