December 24, 2015

An Easy Retention Offer from Barclays

Annual fees (waived for the firs year) on several credit cards in my "card box" were set to bill in January.  I was hoping for retention bonuses on all three but only lucked out on one.  I was able to cancel the other two cards via online chat in a combined 15 minutes.  I called in to Barclays regarding the upcoming $89 fee on my American Airlines Advantage Aviator Red (fka US Airways Dividend Miles MasterCard).

I was transfered to a retention specialist who quickly gave me two options.  Downgrade to a no annual fee version of the card (far less benefits) or keep the card with another year fee-free. 

I chose option # 2 to take advantage of the card's offerings (10,000 mile rebate on awards, free checked bag, priority boarding, etc...) when flying/redeeming American Airlines miles.  The call took all of 7 minutes and saved me $89 - although I wasn't going to pay that anyway.

I was also targeted for a bonus that offers 2x additional miles on supermarket, movie theater, and utility payment purchases.  

I opted in and will absolutely be pre-paying my utility bill to take advantage of this offer.  I'm reading the offer as 2x additional miles up to 2,500.  So I believe I can put $1,250 in spend on the card to earn 3,750 total miles which I value at $75.  

Barclays seems to be generous with retention bonuses (as well as other targeted earning bonuses) even without much spend on the card.  It's always worth the 5-10 minutes to call in and ask about your options!

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