Booking Etihad Chauffeur Service

One of the great perks of flying Etihad's premium cabin service is the Etihad chauffeur service.  There are other airlines (i.e. Emirates) that provide complimentary chauffeur service on premium cabin bookings but not on certain award tickets.  Good news is that Etihad does provide complimentary chauffeur service on award tickets.  The service is even available to business class guests.  Here are the rules from Etihad's website:

1. Guests holding tickets with confirmed reservations in Business Saver, Business Freedom and First Freedom.
2. Etihad Chauffeur is available to Etihad Guest members redeeming their miles on First and Business class.
3. Guests travelling on Etihad Airways operated flights (although holding other airline tickets), are eligible for the  Etihad Chauffeur service.

We'll be flying two qualifying Etihad segments on our upcoming trip to London and Abu Dhabi.  That means we'll get complimentary car service four times:

1)  From the Andaz London to LHR
2)  From AUH to the Park Hyatt Abu Dhabi
3)  From the Park Hyatt Abu Dhabi to AUH
4)  From JFK to the New York EDITION



This is a pretty amazing perk and I'm excited to take advantage of it.  There are rules specific to each country/city which can be found here.  I was pretty surprised to see that they will take you anywhere in the UAE, within 100 miles from Heathrow, and within 60 miles from JFK.  That is a seriously generous offering.  I would imagine a black cab/car service/Uber would cost hundreds of dollars to go 100 miles away from Heathrow.

Booking the service was super easy.  First you need your Etihad booking reference number which you can get by calling American if you booked with AA miles.  Then go to the booking page and enter your booking reference and last name.

Booking Etihad Chauffeur

Add additional guests

The screens will guide you through the rest of the process and you'll receive an email confirmation with all the details.  It was super easy to select my arrival/departure locations for pick up as well as add Emily as an additional guest.  Times for pickup were automatically calculated and I'm assuming will be confirmed the day prior.

Email confirmation

I was able to process multiple bookings in less than five minutes.  While we would likely take cabs/trains if we didn't have access to this service, it would likely cost more than $250 for all four trips.  Yet another great perk of booking award tickets with miles.