The previous Chase Ritz-Carlton Rewards card signup bonus was incredible. While the bonus has been cut from 3 free nights to 2 free nights, I still think there's a ton of value the card. Yes, the annual fee is high at $450. But you're getting $300/calendar year in airline incidental cards (which I value close to cash) as well as 10,000 Marriott Rewards points and the 2 free nights.
We have an upcoming trip to Montreal and I was hoping to stay at the newly remodeled Fairmont. Unfortunately, it's opening a few weeks after our trip so needed to look elsewhere. I currently have a paid reservation at the W but figured free would be better.
Emily had the Ritz-Carlton card three years ago. My records of when we signup for cards, receive bonuses, and cancel are pretty solid. You can receive the new cardmember bonus on Chase cards every 24 months.
Since this is a non 5/24 card, I figured it would be an easy approval. And it was. Until a week after she received the card, Chase sent a letter saying she was ineligible for the new cardmember bonus given that she's received a previous bonus in the past 24 months.
We secure messaged Chase from her account basically stating that the records seemed to be off and provided the date (from our records) of her previous signup bonus. They they said they would look into it. A week later, they wrote back to say the new cardmember bonus would be applied to the card. Now all we need to do is complete the spend, receive the free nights, and book the Ritz in Montreal!
I'll report back once the free nights are in her account. I suspect we won't have any issues but we'll see. Yet another reason why keeping great records of credit card signup bonuses can pay off.
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